About Connect Global
C O N T E N T S
CONNECT GLOBAL PROFILE
BENEFITS OF WORKING WITH CONNECT GLOBAL
THE POWER OF USING LOCAL EXPERTS FOR YOUR EVENTS
DMC ENTRY CRITERIA - DMC Risk Management & Assurance Checklist
TESTIMONIALS
CONNECT GLOBAL PROFILE
Established in 1996 to represent carefully selected Desintation Management Companies (DMCs)and market them to the event Buyer. Run by an ex-DMC with over 20 years experience in the MICE industry.
BENEFITS OF WORKING WITH CONNECT GLOBAL
Complimentary Service – for event buyers
Save you valuable time – we have spent over 15 years sourcing some of the best DMCs around, checking references, response times, programme ideas, as well as basic company and insurance requirements
Quick and Efficient assistance with Requests For Proposals (RFPs) – we will check the RFP has the relevant information, ensure our DMCs receive them and respond within your deadline time
Extensive destination experience and knowledge – enabling assistance with initial destination choice
Your backup and support in the UK– we understand the needs and demands of the UK event buyer and know our DMCs very well (their companies, work schedules, cultural differences)
One of the leading DMC Representation Companies in the UK – with one of the largest networks of DMCs, and with many of the industry’s top buyers using our services
Reputation for representing quality DMCs– we represent some of the leading international DMCs, some of them award winners, many holding preferred supplier status
THE POWER OF USING LOCAL EXPERTS FOR YOUR EVENTS
What is a DMC – Your Local Expert - Destination Management Companies (DMCs) are experts in event management who are based in their country, providing in depth local knowledge, well established relationships and strong buying powers with hoteliers and suppliers, constant research into new programme ideas, up-to-date information on destination and hotel developments, assistance with language difficulties and cultural barriers, as well as providing assistance on the ground with the logistics of your event.
Tailor-Made events and services include – assistance with meetings, conferences, conventions, congresses, incentive travel, sight seeing tours, team building events and activities, transfers, restaurant and venue bookings, hostesses, teaser campaigns, local gift ideas, audio video assistance, custom clearance and venue finding,
Use a DMC to tap into local knowledge & contacts - only someone based in that destination can offer these sort of services - let a DMC make all the difference to your event!
DMC ENTRY CRITERIA - DMC Risk Management & Assurance Checklist
Business Requirements: the DMC must have
A minimum 3 years in business delivering core services in the MICE industry.
A licensed business or corporation.
A permanent inbound/DMC department
A permanent, professional and physical office location.
Financial Requirements:
The DMC can provide a bank credit reference providing proof of solid financial standing
Operational Requirements:
The DMC will acknowledge receipt of request for proposal within 24 hours and provide mutually agreeable due date for response
The DMC will provide one point of contact from proposal stage through to actual event
The DMC will provide 24 hour phone support on site
Contracts:
The DMC will provide clear and concise Terms and Conditions, with payment terms and cancellation policy
References:
The DMC can provide 3 letters of recommendation from local hotels and 3 letters from comparable clients
Safety/Insurance Requirements:
The DMC holds Commercial Public/General Liability Insurance,
All accommodation, transport and other services and facilities supplied by the DMC (whether directly or through sub-contractors) will comply with all national, local and international laws, regulations and codes of practice relating to safety and hygiene
The DMC holds any requisite operating licence/operating certificate issued by the local tourist board or authority
The DMC will at all times be covered by a comprehensive policy of public liability insurance and will ensure that all sub-contractors are adequately insured by reputable public liability insurers
The DMC will exercise care and skill in the provisions of its services and in the selection and inspection of sub-contractors whose services it contracts on behalf of the Company and the Company's clients
The DMC will obtain copies of operating licences, fire safety certificates and policies of insurance covering all accommodation, transport and other services which it selects, provides or contracts for the use of the Company and the Company's clients
Additional Services
FAMILIARISATION TRIPS - if you are interested in attending any Familiarisation Trips please let us know, you will then be included on waiting lists for that particular Destination.
NEW DMCs/DESTINATIONS - if you are looking for a DMC in a destination please let us know as we are continually sourcing DMCs and may well be able to help you.
FURTHER INFORMATION - you can contact the DMC direct or the Connect Global Office by phone, fax or E-Mail.
FUTURE SUGGESTIONS - if there is any additional information and/or services that you would like to see provided then we would be happy to consider them.
Testimonials
FROM OUR DMCs:
We would like to share our gratitude and great experience over Connect Global services history from the perspective of one of its first members. Thank you Tracey for your great services and support along these years. We hope to keep sharing our UK client’s success, which are ours as well, for many years to come
SPANISH HERITAGE - November 2009
Connect Global has proven over the years, in good times and in times when everybody is wondering how to tie the ends together, to be an appreciated and valuable partner and asset to remain visible, represented and promoted in the important UK sourced marketplace
DESTINATION MANAGEMENT HOLLAND - October 2009
Many thanks for arranging everything so perfectly and sorting out all the logistics etc. No easy task and it’s much appreciated!
WALTHERS SOUTH AFRICA – Sales Trip Juily 09
Thanks again for your continuous support.
VEGA PORTUGAL - November 2009
FROM BUYERS:
The service provided by A&V Von Brockdorff could not have been better. Responsive, quick to react (both positive and negative answers) and fast deliverables. The Mediterranean calm approach combined with speedy reactions made my life extremely easy and contributed in no small way to the success of the conference
NOVONORDISK on event in Malta - September 2009
Lloyd Paul Events Ltd has had dealings with a number of the DMCs belonging to the Connect Global portfolio over a number of years and we have been extremely pleased with the service that we have received during that time.
Travelscope in Cyprus, DMH in Holland, A&V von Brockdorff and First United in Scandinavia have all provided us with the service that we need both in the quality and creativity of their proposals and meeting the sometimes very short deadlines that they have been given.
We regard the agency/DMC relationship as crucial in the managing of any event and having trust and confidence in our DMC partners is vital. To date our experience of the DMCs that are represented by Connect Global has been very positive.
LLOYD PAUL EVENTS LTD – October 09
Tracey Williams, Director
